Congratulations on beginning your sex & relationship coaching journey through the Desire by Design program. This Client Agreement describes the relationship between you (“you” or “the client(s)”) and Love with Janel LLC (“the company”) with respect to the services that we will be providing to you.
Sex & Relationship Coaching
Love with Janel LLC coaches are sex & relationship coaches trained in the Somatica® Method. Somatic (body-based) coaching differs from other therapy in that it emphasizes your connection to your body. It also emphasizes the importance of experiences (as opposed to thoughts) as the central vehicle towards deeper freedom and choice.
During our work together, there will be times when we invite you to experiment around emotions, touch, intimacy, and connection through experiential exercises. All of these experiments are in service of you having a deeper understanding of your own internal process. You have the right to stop or request to change any practice, touch exercise, or experience AT ANY TIME, for any reason. We will respond to such requests respectfully and without question. You therefore agree to be honest and forthcoming about your needs, feelings, boundaries and experiences during this coaching journey for maximum growth and to ensure a safe container for all.
While the focus of our work is the improvement of your sexual and relational lives, there may be other areas of your life (i.e. work, school, family history, etc.), which inform your sexual and relational well-being so we may need to discuss these and other realms in order to help you move through relationship and intimacy blocks. We are NOT licensed psychotherapists and are not required to be licensed in order to practice sex and relationship coaching.
Company and Client(s) hereby agree:
1. Details and Fees
Details:
There are two options for participating in the Desire by Design program:
Option 1. Standard self-study online course
Deliverables:
Lifetime access to the coursework platform.*
Lifetime access to the community support forum.*
Lifetime access to bonus virtual events.*
Option 2. VIP coaching add-on (course + private sessions with a program coach)
Deliverables are all of the above plus:
6-12 sessions (as negotiated with your client success coach at time of purchase) to be redeemed within a 6-month period
6 months of access to monthly small group coaching sessions with Janel
* Lifetime access details:
1. Lifetime access for as long as Love With Janel LLC maintains hosting for their current website and coursework platform.
2. Lifetime does not mean that this will be a “live” coaching program forever; in the event that we phase out the program at any point in the future, you will be able to see the coursework and forum content, but coaches will not be able to respond to questions or comments therein. We will strive to give you at least 30 days’ notice in advance, if planned.
3. We offer no guarantees regarding the frequency of Live events nor continuity over time. At the time of signing this contract, we offer bonus workshops monthly to quarterly, but that may change in the future.
Fees:
There are two options for payment:
Option 1.) Pay in full. Price total and payment terms can be found on the checkout page and your virtual receipt.
Option 2.) Payment plan. Price total and payment plan terms agreed upon can be found on the checkout page and your virtual receipt.
If you are on a financial assistance program with Love with Janel LLC for Desire by Design, the details and payment method will be as discussed via email, and the same rules apply as found throughout this document.
2. Payment Policies
Session, course, and package fees are non-refundable. We have found that when our clients fully commit to a coaching journey or program, they get the best results from it. Fully committing both financially and energetically are imperative to the energy we want you to receive from Love with Janel coaching and coursework, and therefore no refunds are offered.
Pay in full: If you choose the pay in full option, your payment will be due at the moment you check out, and will be processed from the method with which you use to check out (ie. credit card).
Payment Plan: If you choose the payment plan, you will be charged immediately upon checkout, and then every 30 days for the following two months, for a total of three months. Unlike a monthly membership program, you hereby commit to paying the entire balance due for this program regardless of whether or not you are actively using it.
If the client(s) are paying for their coaching journey or course(es) via a payment plan, the credit card you used at sign-up will be automatically charged monthly as specified above.
The client(s) agree to ensure their payments are successful and to update their credit card on file if it expires during the time period of the payment plan.
A failed charge will result in an immediate cessation of coaching or course access until the debt is paid within a period of 5 days. After 5 days, further coaching sessions and or access to the course will be terminated and the client is liable for any outstanding debts/fees owed for previous sessions that have yet to be paid.
Our company is not part of any in-network insurance panels and the client(s) should not expect any of the services to be covered or reimbursed by insurance or through a flexible spending account. The client(s) assume full responsibility for and agree to pay all costs, charges, and expenses for services rendered under this Agreement.
3. Professionalism and Confidentiality
The relationship between client(s) and the company is a professional relationship, which means that all interactions will stay within the boundaries of this coaching methodology and the boundaries of scheduled session times.
Your identity as a client is and will remain confidential in perpetuity, meaning that no identifying details about you will will be shared with anyone beyond the Love with Janel LLC team.
That being said, the company uses client experiences as fodder for social media posts and writings, so you agree that your stories or experiences in coaching may be used publicly with absolutely no identifying details indicating that you were the one who shared them.
If the company is working with you as a couple and also seeing you in individual sessions, we WILL NOT share any information with your partner that you tell us in your individual sessions unless we get your express permission to do so. We believe it is your job to negotiate your relationship and we want to make sure that each individual has a place for full disclosure. This can help each person clarify what they are doing and how it may impact their relationship and make decisions with which each of you are in alignment.
4. Health; Consent to Treatment
By signing below, you voluntarily consent to coaching, treatment or evaluation performed by the company. This consent for treatment is valid for all services that are provided from the date that you sign this Agreement until services are terminated.
You represent that you are physically and mentally sound and suffering from no condition, impairment, disease, infirmity, or other illness that would prevent you from receiving the services or that would risk your health or well-being while receiving the services. You agree to notify us of any changes in mental or physical health or life circumstances that may affect your treatment.
5. Assumption of Risk; Limitation of Liability
You certify that you voluntarily agree to receive these services. You understand and acknowledge that sex and relationship coaching by their very nature, carry with them certain inherent risks that cannot be eliminated. You understand and acknowledge that, regardless of the care taken by the company, the company cannot guarantee your safety, health or well-being, or any specific results. You expressly assume and accept sole responsibility for your health and safety and for any and all injuries that may occur. You understand that you must inform the company of any medical conditions, medications or other factors that may affect your ability to safely receive the services.
You agree that to the fullest extent permitted by law, the company shall not be liable to you for any injury, harm, loss or damage that you may suffer as a result of your receiving the services or of any activity contemplated by this agreement. You hereby agree to waive and release any claim, known or unknown, against the company for any injury, harm, loss or damage that you may suffer as a result of your receiving the services or of any activity contemplated by this agreement. You further waive your right under Section 1542 of the California Civil Code, which restricts general releases of unknown claims.
6. Indemnification
You agree to hold harmless and indemnify the company, Love with Janel LLC, and associated independent contractors from all claims (whether initiated by you or by a third party) and to reimburse them for any expenses incurred as a result of your involvement with the company or receipt of the services.
7. Arbitration
All claims and disputes arising under or relating to this agreement, or to the services provided pursuant hereto, shall be settled by binding arbitration in Oakland, CA or another mutually agreed location. The arbitration shall be conducted on a confidential basis pursuant to the Commercial Arbitration Rules of the American Arbitration Association. Any decision or award shall include the assessment of reasonable attorneys’ fees. An award of arbitration may be confirmed in a court of competent jurisdiction.
8. Treatment Refusal/Termination
You acknowledge that at any time you can suspend or refuse to implement any and all recommendations or instructions made by the company. You agree to take responsibility for and keep all of your own physical and emotional boundaries within sessions and immediately inform us if anything is happening in the session that makes you feel uncomfortable.
The ongoing commitment to the relationship between you and the company will always be treated with utmost importance and we will make every effort to maintain a mutually healthy working relationship and ask you to do the same.
That being said, either you or the company are free to terminate your coaching, or leave the course at any time for any reason. No services shall be started or ended without written notification. Please be aware that if you do cancel coaching or leave the course, you will be still be responsible for any unpaid balance still owed.
9. Acknowledgement
You acknowledge that you have carefully read this agreement and understand that includes a complete and absolute release of liability. You agree that you have knowingly agreed to receive the services and that you have been given an opportunity to ask questions regarding the agreement and the services.